Colorado Serum | professional biological | western instrument | reagents

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Biologicals

POLICIES AND TERMS OF SALE

  • Prepaid ground shipping rates on orders of $100 or more in continental U.S.

  • Orders less than $100 will be assessed $10 plus shipping costs

  • Current shipping rates will be assessed on customer expedited orders of one, two, or three-day select

  • Deliveries requiring in excess of four concurrent working days will be shipped UPS 3-Day select unless customer advises otherwise

  • Payment terms are Net 30 days from invoice date

  • Prices are subject to change without notice

RETURN POLICY

  • Some products are NOT eligible for return or credit please inquire
    - Brucella Abortus Vaccine (RB-51) is eligible for 75% return credit of the original purchase price

  • Request for return/credit authorization of eligible products must be in writing within 90 days of expiration date printed on product

  • Return/credit request must include:
    - Business name & branch identification if applicable
    - Product number & size
    - Serial number & expiration date
    - Quantity to be returned
    - Date of purchase and invoice number, if available

  • Products must be returned through original purchaser

  • Credit issued will be based on the original purchase price and must be applied ONLY to future purchases within one year

Instruments

POLICIES AND TERMS OF SALE

  • Prepaid ground shipping service on orders of $600.00 or more in continental U.S.

  • Orders less then $50.00 will be assessed $10.00 plus shipping costs

  • All orders are shipped F.O.B. Denver, Colorado by carrier of our choice

  • Payment terms are Net 30 days from invoice date

  • Orders will be invoiced at price in effect on date order is received

  • Prices are subject to change without notice

RETURN POLICY

  • Returns must be authorized by Western Instrument Company and are subject to a 20% re-stocking charge

  • Authorized returns must be sent transportation prepaid

  • Products must be returned through original purchaser

  • All returns will be credited to account only; no cash refund

  • Products found to be defective due to materials or workmanship may be returned for repair or replacement, if returned within one year of purchase date

  • Discontinued products cannot be returned for credit

  • Credit issued will be based on the original purchase price

Reagents

THESE PRODUCTS ARE FOR USE AS A RAW MATERIAL OR COMPONENT.  NOT FOR IN-VITRO DIAGNOSTIC TESTING WITHOUT FURTHER MANUFACTURING OR PROCESSING

POLICIES AND TERMS OF SALE

  • Orders may be placed by phone, fax or mail

  • All shipments are FOB, Denver and can be made on a regular or "standing order" basis

  • Terms are Net 30 days from invoice date

  • Products are shipped overnight delivery via FedEx (collect when requested) - charges vary depending upon product weight and destination ZIP code - $25.00 minimum

  • Ice cans and styrofoam containers are supplied at no additional charge

  • Routine sterility testing is done before shipment is made.  When requested, we are able to ship certain blood products the same day they are drawn, assuring a fresh product.  We cannot be held responsible for the sterility of any product that has been shipped the same day drawn.

Colorado Serum Company - P.O. Box 16428 - Denver, Colorado 80216 - 800/525-2065 or 303/295-7527